Shipment
Shipping costs are calculated according to standard rates based on the recipient's address (shipping within Germany, EU shipping, worldwide shipping), and depend on the size and weight of the shipment. We ship via DHL Warenpost or Deutsche Post.
- Free shipping within Germany
- €14.49 within the European Union
- €15.49 Switzerland
Return shipping
CANCELLATION POLICY FOR CONSUMER CONTRACTS
Right of withdrawal
As of 2020/08/10
Consumers have the right to withdraw from this contract within 14 days without giving any reason.
The cancellation period is 14 days from the day:
- on which the consumer or a third party designated by the consumer, who is not the carrier, has taken possession of the goods, provided that the consumer has ordered one or more goods as part of a single order and these are delivered together;
- on which the consumer or a third party designated by the consumer, who is not the carrier, has taken possession of the last goods, provided that several goods have been ordered as part of a single order and these are delivered separately;
- on which the consumer or a third party designated by the consumer, who is not the carrier, has taken possession of the last partial shipment or the last item, provided that goods have been ordered which are delivered in several partial shipments or items.
To exercise the right of withdrawal, the consumer must inform us, GADGETTO GmbH (see legal notice ), of their decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, by telephone or by email). Consumers may use the attached model withdrawal form, but this is not mandatory. To meet the withdrawal deadline, it is sufficient for the notification of the exercise of the right of withdrawal to be sent before the withdrawal period has expired.
Non-existence of a right of withdrawal:
Unless the parties have agreed otherwise, the right of withdrawal does not apply to the following contracts:
- Contracts for the supply of goods that are not prefabricated and for whose production an individual selection or specification by the consumer is decisive or which are clearly tailored to the personal needs of the consumer,
- Contracts for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons if their seal has been removed after delivery,
- Contracts for the supply of goods if, after delivery, these goods have become inseparably mixed with other goods due to their nature,
- Contracts for the supply of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery.
It is also pointed out that persons who are not consumers within the meaning of § 13 BGB are not entitled to a right of withdrawal with regard to the purchased goods.
Consequences of the revocation:
If a contract is cancelled, we will reimburse all payments received from the consumer, including delivery costs (in the case of a valid warranty claim and excluding any additional costs incurred because the consumer chose a delivery method other than the cheapest standard delivery offered by us), without undue delay and at the latest within 30 days from the day on which we received notification of the cancellation of this contract. For this reimbursement, we will use a payment method chosen by us or the same payment method that the consumer used for the original transaction, unless expressly agreed otherwise at the consumer's request – in no case will the consumer be charged any fees for this reimbursement. We may withhold reimbursement until we have received the goods back or the consumer has supplied evidence of having sent back the goods, whichever is the earliest.
Consumers must return or hand over the goods to us without undue delay and in any event no later than 14 days from the day on which they inform us of their withdrawal from this contract. The deadline is met if the goods are dispatched before the 14-day period has expired. Consumers bear the direct costs of returning the goods.
Consumers are only liable for any loss in value of the goods if this loss in value is due to handling by the consumer that is not necessary for testing the nature, characteristics and functioning of the goods.
- End of the cancellation policy -
Sample cancellation form
(If consumers wish to cancel the contract, this form can be filled out and returned to us.)
To GADGETTO Products GmbH
c/o REVONEER GmbH
Boschetsrieder Straße 69
81379 Munich
Germany
Email: mail@gadgetto-products.com
I/We (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*).
Ordered on (*)/received on (*)
Reason for return (optional)
Name of consumer(s)
Address of the consumer(s)
Signature of the consumer(s) (only for notifications on paper)
Date
(*) Delete as appropriate
